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Servicing Consumer Electronics Since 1968

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Service Contracts

 

We don't recommend service contracts for today’s consumer products. The reason is that the products are very reliable with most manufacturers reporting a 2% to 4% failure rate. The retailers push them because they are a wonderful source of income for them. Are you aware that some stores are given a very large amount of the policy just for singing you up? The ones that push the hardest are getting the most! Keep in mind that most manufacturers still offer a year warranty on their large screen televisions and we recommend that you don't consider one that doesn't. Most manufacturing problems should show up within this time and would be taken care of by the manufacturer. That's why they give you the warranty. There may be justification in some instances for purchasing a policy but we suggest you just set aside the money you would have paid for one for future service.

For those that don't agree or already have a contract, we accept most major third party service contracts. If we are not set up for the company you have coverage with, we will endevaour to do so for you.

When calling for service, please have the following information ready:

  1. The company you have coverage with. If you don't know, please tell us where your equipment was purchased from.
  2. Your policy number.
  3. Manufacturer, model and serial numbers of you equipment.

Our representative will verify the information that you provide and schedule a service call. Some extended warranty companies dispatch calls directly. They take your information and dispatch it to a servicer on their network eliminating the steps above. Keep in mind that the date they schedule the call on is not based on our schedule and should not be considered firm until you speak to us. Example: A call phoned in on the weekend that has been scheduled for Monday morning.

 

 

 

 

 

 

 

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